Privacy PolicyYour information, protected.

1. Introduction

DG Contracting LLC ("DG Contracting," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through dgcontractingspokane.com, how we use it, who we share it with, and the choices you have. By using our website or submitting information through our forms, instant quote tool, financing request, or chatbot, you agree to the practices described here.

2. Information We Collect

Information You Provide

• Contact & project details — your name, phone number, email address, property address or ZIP, and details about your roofing project when you submit our contact form, request a free estimate, use the instant quote calculator, request financing, or chat with our assistant.
• Financing inquiries — estimated project budget and preferred monthly payment range (we do not collect Social Security numbers, bank, or credit information on this website; any credit application happens directly with a third-party lender).
• Communications — messages, emails, and call records when you contact us.

Information Collected Automatically

• IP address, browser type, device information, pages viewed, referring site, and general location.
• Usage data collected via cookies and analytics tools to help us improve the site.

3. How We Use Your Information

• To respond to your inquiries and provide free estimates, inspections, and roofing services.
• To prepare quotes, schedule appointments, and follow up on your project.
• To connect you with a third-party financing partner when you request it.
• To improve our website, services, and customer experience.
• To send you information you requested, and (with your consent) occasional updates or offers.
• To comply with legal obligations and protect against fraud or misuse.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. We may use analytics and advertising tools such as Google Analytics and Google Tag Manager. You can control cookies through your browser settings; disabling them may affect some site features. Our accessibility widget stores your accessibility preferences locally on your device.

5. How We Share Your Information

We do not sell your personal information. We share it only as needed to serve you:

• Service providers who help us operate the business and website (email/SMTP delivery, hosting, analytics, and our website partner YelloPost).
• Financing partners — only if you request financing and choose to proceed.
• Legal & safety — when required by law, court order, or to protect our rights and customers.

6. Third-Party Services

Our site relies on trusted third parties, each governed by their own privacy policies, including Google (analytics & maps), Zoho (email delivery), our website manager YelloPost, and AdaWebPro (accessibility technology). Lead notifications are delivered by email to DG Contracting and our website management team.

7. Calls, Texts & Communication Consent

When you provide your phone number, you consent to be contacted by DG Contracting by phone, text (SMS), or email regarding your inquiry and project. Message and data rates may apply. You can opt out of texts at any time by replying STOP, or ask us to stop calling. Consent to receive marketing messages is not a condition of purchasing any service.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including SSL encryption on our website. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

9. Data Retention

We retain your information for as long as needed to serve you, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize it.

10. Your Privacy Rights

Depending on your state of residence, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. To make a request, contact us at (509) 209-1894. We will respond consistent with applicable law and will not discriminate against you for exercising these rights.

11. Children's Privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

13. Contact Us